Terms of Service - BrandPulse

Introduction and Scope

Welcome to BrandPulse. These Terms of Service govern your use of our website and the media marketing services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

These terms constitute a legal agreement between you (whether as an individual or representing an organization) and BrandPulse. If you do not agree with any part of these terms, you should not use our website or services.

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to:

• Use our services only for lawful purposes and in accordance with these terms
• Provide accurate and complete information when requested
• Respect intellectual property rights and confidential information
• Maintain the security of any account credentials provided
• Notify us promptly of any unauthorized use or security breaches

Prohibited Uses

You must not use our services to:

✕ Violate any applicable laws, regulations, or third-party rights
✕ Transmit harmful code, viruses, or malicious software
✕ Attempt to gain unauthorized access to our systems or networks
✕ Interfere with or disrupt the integrity or performance of our services
✕ Engage in fraudulent activities or misrepresent your identity or affiliation
✕ Harvest or collect information about other users without their consent

Service Access Requirements

To access certain features of our services, you may need to:

→ Be at least 18 years of age or have parental consent
→ Have the legal capacity to enter into binding agreements
→ Maintain compatible hardware and internet connectivity
→ Keep your browser and software updated for optimal security

Account and Access Management

Account Creation and Responsibilities

If you create an account or engage our services, you are responsible for:

Account Information Accuracy

Providing accurate, current, and complete information during registration and updating it as necessary to maintain accuracy.

Security and Confidentiality

Maintaining the security and confidentiality of your account credentials. You are responsible for all activities that occur under your account.

Notification of Unauthorized Use

Immediately notifying us of any unauthorized use of your account or any other security breach.

Single User Policy

Not sharing your account credentials with others or allowing multiple individuals to access a single account without authorization.

Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms of Service or any applicable policies
• We suspect fraudulent, abusive, or illegal activity
• Required by law or regulatory authorities
• You fail to pay for services as agreed

Where possible, we will provide notice before suspension or termination. However, we may take immediate action in cases of serious violations or security concerns.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high service availability but cannot guarantee uninterrupted access:

• Our website and services may be temporarily unavailable due to maintenance, updates, or technical issues
• We will attempt to provide advance notice of planned maintenance when possible
• Emergency maintenance may be performed without notice
• Service availability may be affected by factors outside our control, including internet connectivity and third-party service providers

Service Modifications and Updates

We reserve the right to:

→ Modify, update, or discontinue any aspect of our services at any time
→ Add or remove features and functionality
→ Change pricing structures with reasonable notice to existing clients
→ Update these Terms of Service to reflect changes in our practices

Geographic Restrictions

While we primarily serve clients in Cyprus and the surrounding region, our services may be accessible from other locations. However, we make no representation that our services are appropriate or available for use in all jurisdictions. If you access our services from outside Cyprus, you are responsible for compliance with local laws.

Intellectual Property Rights

Our Content and Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of BrandPulse or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, modify, or create derivative works from our content without permission
• Use our trademarks, service marks, or branding without authorization
• Remove or alter any copyright notices or proprietary markings

User-Generated Content

If you submit content to us (such as inquiries, feedback, or materials for campaigns):

→ You retain ownership of your content
→ You grant us a license to use your content as necessary to provide our services
→ You represent that you have the right to submit the content and grant us this license
→ You are responsible for ensuring your content does not infringe third-party rights

Work Product and Deliverables

For services provided under a separate agreement, ownership of work product and deliverables will be specified in that agreement. Generally, upon full payment, you will own the final deliverables created specifically for you, while we retain ownership of our methodologies, templates, and general business processes.

Payment Terms and Fees

Service Pricing and Billing

When you engage our services:

Payment Obligations

You agree to pay all fees as specified in your service agreement or quotation. Fees are typically stated in Euros and are exclusive of any applicable taxes.

Payment Methods and Terms

We accept various payment methods as agreed in your service contract. Payment terms will be specified in your agreement, typically requiring deposits for larger projects.

Late Payments

Late payments may be subject to interest charges and may result in suspension of services until payment is received.

Fee Changes

We may adjust our pricing from time to time. Existing agreements will be honored at the original terms unless renegotiated.

Warranties and Service Quality

Our Commitment

We are committed to providing high-quality media marketing services and maintaining professional standards. We will perform our services with reasonable skill and care appropriate to industry standards.

Service Disclaimers

While we strive for excellence, please understand:

• Marketing results depend on many factors beyond our control, and we cannot guarantee specific outcomes
• Our website is provided on an "as is" basis without warranties of any kind
• We do not warrant that our services will be uninterrupted or error-free
• We are not responsible for content or actions of third-party platforms we may recommend

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provision, please contact us:

Email: info@domain.com

Phone: +357 22 674 319

Address: 23 Kyriakou Matsi Avenue, 1082 Nicosia, Cyprus